Google Search - Image in the Responsive ad

[Pradeep Kumar]

Hi,

All the automated assets were off in my account. But still image in the Google my business is showing in our text ads. Image extension has a dedicated image that should be appear. Instead GMB images are showing!

Any other way to restrict GMB photos to display?

Thanks 

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

As per the provided information, I could see that you are trying to restrict GMB photos to display? Could you please confirm whether you are using Google Ads API or Business profile API? If you are using the Google Ads API, provide us more information about your concern and what does GMB photo refers to?

Please note that our team can only assist with the technical queries/concerns related to the Google Ads API.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02vGICM:ref" (ADR-00268520)

Thanks,
 

Google Ads API Team

 

[Pradeep Kumar]

Hi,

Google Ads API only. 

If you see here for example, image showing in this ad is taken from Google my business profile images.

[Google Ads API Forum Advisor]

Hi,

Google Ads UI: If you're interacting with Google Ads through a web browser interface with menus, buttons, and visual representations of your campaigns and data, you're using the UI. And this is primarily used for manual tasks like creating and managing campaigns, setting budgets, and analyzing performance data through reports and visualizations.

Google Ads API: If you're working with code libraries or scripts to interact with Google Ads programmatically, you're using the API. This involves writing code that sends requests and receives responses from Google Ads, bypassing the visual interface. And this is used for automating tasks, integrating Google Ads data with other systems, and building custom applications that interact with your Google Ads account.

Now can you confirm whether you are using the Google Ads API or the Google Ads UI? Can you confirm us if that image extension dedicated image is shown in your Google Ads account? If yes, I would request you to share the uncropped UI screenshot of your Google Ads account (with visible customer ID) by highlighting the image for further investigation. 

[Pradeep Kumar]

FYI. Attaching screenshot of Customer ID and dedicated Image .

[Google Ads API Forum Advisor]

Hi,

Please note that you haven't clarified whether you created those ads using the Google Ads UI or the Google Ads API. Additionally, we can only assist with issues or concerns related to the Google Ads API. Kindly provide more details on your concern, specifically how the Google Ads API is involved in displaying the incorrect image.