Update on Basic Access

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김철환

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Apr 10, 2024, 5:52:17 AM4/10/24
to Google Ads API and AdWords API Forum
We applied for Basic Level API access on 4/6/2024 and have not heard back. Any ticket or conversation I have had with support has gone nowhere. 

Can I please get an update on the request? Our MCC ID is 543-343-0656

Google Ads API Forum Advisor

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Apr 10, 2024, 6:26:28 AM4/10/24
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Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted an application for the basic access and have not received any update.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)
@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for the basic access with the below details.
  • Google Ads Manager Account (MCC) ID: 543-343-0656
  • Case ID: requested
  • Access type: Basic Access
 Do reach out to the Google Ads API support team for any queries related to the API.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02tOzeb:ref" (ADR-00230638)

Thanks,
 
Google Logo Google Ads API Team

 

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