Google Ads API V1.0 - Occasional grpc INTERNAL error

[Edgar de Sá Alves]

Hi Google Ads Team,

I'm currently working in the migration from the Adwords API to the new Google Ads API and I'm facing some issues.

Occasionally I'm getting the following error from exactly the same API request that previously worked. The stack trace is vague and I couldn't find the reason for these occasional failures. Could it be a bug in the API?

com.google.api.gax.rpc.InternalException: io.grpc.StatusRuntimeException: INTERNAL: Internal error encountered.

at com.google.api.gax.rpc.ApiExceptionFactory.createException(ApiExceptionFactory.java:67)

at com.google.api.gax.grpc.GrpcApiExceptionFactory.create(GrpcApiExceptionFactory.java:72)

at com.google.api.gax.grpc.GrpcApiExceptionFactory.create(GrpcApiExceptionFactory.java:60)

at com.google.api.gax.grpc.GrpcExceptionCallable$ExceptionTransformingFuture.onFailure(GrpcExceptionCallable.java:97)

at com.google.api.core.ApiFutures$1.onFailure(ApiFutures.java:68)

at com.google.common.util.concurrent.Futures$CallbackListener.run(Futures.java:1365)

at com.google.common.util.concurrent.MoreExecutors$DirectExecutor.execute(MoreExecutors.java:399)

at com.google.common.util.concurrent.AbstractFuture.executeListener(AbstractFuture.java:973)

at com.google.common.util.concurrent.AbstractFuture.complete(AbstractFuture.java:821)

at com.google.common.util.concurrent.AbstractFuture.setException(AbstractFuture.java:685)

at io.grpc.stub.ClientCalls$GrpcFuture.setException(ClientCalls.java:507)

at io.grpc.stub.ClientCalls$UnaryStreamToFuture.onClose(ClientCalls.java:482)

at io.grpc.PartialForwardingClientCallListener.onClose(PartialForwardingClientCallListener.java:39)

at io.grpc.ForwardingClientCallListener.onClose(ForwardingClientCallListener.java:23)

at io.grpc.ForwardingClientCallListener$SimpleForwardingClientCallListener.onClose(ForwardingClientCallListener.java:40)

at com.google.ads.googleads.lib.logging.LoggingInterceptor$1$1.onClose(LoggingInterceptor.java:111)

at io.grpc.PartialForwardingClientCallListener.onClose(PartialForwardingClientCallListener.java:39)

at io.grpc.ForwardingClientCallListener.onClose(ForwardingClientCallListener.java:23)

at io.grpc.ForwardingClientCallListener$SimpleForwardingClientCallListener.onClose(ForwardingClientCallListener.java:40)

at io.grpc.internal.CensusStatsModule$StatsClientInterceptor$1$1.onClose(CensusStatsModule.java:678)

at io.grpc.PartialForwardingClientCallListener.onClose(PartialForwardingClientCallListener.java:39)

at io.grpc.ForwardingClientCallListener.onClose(ForwardingClientCallListener.java:23)

at io.grpc.ForwardingClientCallListener$SimpleForwardingClientCallListener.onClose(ForwardingClientCallListener.java:40)

at io.grpc.internal.CensusTracingModule$TracingClientInterceptor$1$1.onClose(CensusTracingModule.java:397)

at io.grpc.internal.ClientCallImpl.closeObserver(ClientCallImpl.java:459)

at io.grpc.internal.ClientCallImpl.access$300(ClientCallImpl.java:63)

at io.grpc.internal.ClientCallImpl$ClientStreamListenerImpl.close(ClientCallImpl.java:546)

at io.grpc.internal.ClientCallImpl$ClientStreamListenerImpl.access$600(ClientCallImpl.java:467)

at io.grpc.internal.ClientCallImpl$ClientStreamListenerImpl$1StreamClosed.runInContext(ClientCallImpl.java:584)

at io.grpc.internal.ContextRunnable.run(ContextRunnable.java:37)

at io.grpc.internal.SerializingExecutor.run(SerializingExecutor.java:123)

at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)

at java.util.concurrent.FutureTask.run(Unknown Source)

at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(Unknown Source)

at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Suppressed: com.google.api.gax.rpc.AsyncTaskException: Asynchronous task failed

at com.google.api.gax.rpc.ApiExceptions.callAndTranslateApiException(ApiExceptions.java:57)

at com.google.api.gax.rpc.UnaryCallable.call(UnaryCallable.java:112)

at com.google.ads.googleads.v1.services.GoogleAdsServiceClient.search(GoogleAdsServiceClient.java:242)

(...)

Caused by: io.grpc.StatusRuntimeException: INTERNAL: Internal error encountered.

at io.grpc.Status.asRuntimeException(Status.java:526)

... 27 more

[Google Ads API Forum Advisor Prod]

Hi Edgar,

My apologies for the inconvenience. Could you enable logging by referring to this guide and send to me the generated JSON logs so I can investigate the issue further? You may send the logs using the Reply privately to author option.

Thanks and regards,
Peter
Google Ads API Team

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