API Support: Questions Regarding Auto-Cropped Image Assets

133 views
Skip to first unread message

Amit Tomar

unread,
May 22, 2025, 12:25:12 PM5/22/25
to Google Ads API and AdWords API Forum

Hi Team,

I'm integrating image assets using the Google Ads API and have a few questions based on what I observed during implementation.

While testing, I used an existing image asset (Marketing Image - Test) from the asset library to create a new ad via the UI. Here’s what happened:

  • The UI automatically cropped the image to fit the ad format and created a new asset (Marketing Image - Test_1.91:1).

  • This new cropped image was successfully attached to the ad and shown in the preview.

  • I was able to retrieve this cropped image asset via the API.

  • However, I could not find the same cropped image in the UI's asset library, even after searching by name or asset ID.

  • Also, I noticed the cropped image has a larger file size than the original one.

Based on this, I have a few API-related questions:

  1. Is there any way to know through the API if an image asset was auto-cropped by the system vs. uploaded manually by the user?

  2. Why are these auto-cropped image assets available via the API, but not visible/searchable in the UI?

  3. Is there a recommended way to manage or identify such auto-cropped assets when syncing asset data from the API?

Please let me know if you need any asset IDs or screenshots to investigate further.

Thanks,
Amit Tomar

image_2.png
image_1.png
image_3.png

Amit Tomar

unread,
May 23, 2025, 7:09:54 AM5/23/25
to Google Ads API and AdWords API Forum
Hi Team,
if any update?

Thanks

Amit Tomar

unread,
May 25, 2025, 12:47:47 AM5/25/25
to Google Ads API and AdWords API Forum
Hi team,
Hope you're having a good day.
Just wanted to kindly follow up on my previous message. I'd really appreciate any update or guidance whenever you get a chance.

Thanks so much for your support!

Amit Tomar

unread,
May 26, 2025, 2:36:03 PM5/26/25
to Google Ads API and AdWords API Forum

Hi Team,

I hope you're doing well.

Just following up once more regarding my previous query about auto cropped image assets. I'd really appreciate any update or guidance when convenient.

Thanks again for your time and support.

Google Ads API and AdWords API Forum

unread,
May 26, 2025, 6:22:12 PM5/26/25
to Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to the Google Ads API support team.

Please refer to the below response to your queries respectively.


Is there any way to know through the API if an image asset was auto-cropped by the system vs. uploaded manually by the user?

No, it is not possible to know via API if an image asset was auto-cropped by the system vs. uploaded manually by the user


Why are these auto-cropped image assets available via the API, but not visible/searchable in the UI?
 
Please note that our team can only assist with the technical queries/concerns related to the Google Ads API. It appears that this issue is related to Google Ads UI. If you need assistance with the UI team, then kindly provide us with your customer Id so that we can route you to the appropriate team.


Is there a recommended way to manage or identify such auto-cropped assets when syncing asset data from the API?

No, API does not provide any way to manager or identify auto-cropped assets.

Regards,
Google Ads API Team.

Amit Tomar

unread,
May 27, 2025, 1:07:00 AM5/27/25
to Google Ads API and AdWords API Forum
Hi Team,

Thank you for the clarification and support. I have shared the customer ID by clicking on “Reply to author” for further assistance.
Message has been deleted
Message has been deleted

Google Ads API and AdWords API Forum

unread,
May 27, 2025, 4:44:59 PM5/27/25
to Google Ads API and AdWords API Forum
Hi,

We have not recieved your customer Id. Could you please email us the query related to Google Ads UI along with the customer Id directly to 'googleadsa...@google.com'. This would help us assist you better.


Regards,
Google Ads API Team.

Reply all
Reply to author
Forward
0 new messages