ADGROUP_PERFORMANCE_REPORT does not display the metric SearchRankLostImpressionShare correctly

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Juliana Cota

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Apr 9, 2019, 6:06:19 PM4/9/19
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Hello! I am trying to extract the SearchRankLostImpressionShare metric from my ad groups using the ADGROUP_PERFORMANCE_REPORT report type, but the data returned in the report does not match what is displayed in the Google Ads interface. It always displays: "-" or 0, unlike what is displayed inside the ADS platform.

I use the v201809 version of the AdWords API.

Can someone help me?

googleadsapi...@google.com

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Apr 9, 2019, 11:09:56 PM4/9/19
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Hi Juliana,

With regards to your issue about the SearchRankLostImpressionShare metric, there is a known bug about this which our team is currently looking. Rest assured that I will provide updates when I receive any.

Regards,
Ejay
Google Ads API Team

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googleadsapi...@google.com

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Apr 15, 2019, 1:34:06 AM4/15/19
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Hi Juliana,

I was informed that the issue for the SearchRankLostImpressionShare field has been fixed. I tried to test it on my end and I no longer encountering the issue. With this, kindly confirm this on your end and please let me know if the issue is still persisting so I can raise it to the our team.

Regards,
Ejay
Google Ads API Team

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On 04/10/19 11:09:47 googleadsapi...@google.com wrote:
Hi Juliana,

With regards to your issue about the SearchRankLostImpressionShare metric, there is a known bug about this which our team is currently looking. Rest assured that I will provide updates when I receive any.

Regards,
Ejay
Google Ads API Team

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Also find us on our blog and discussion group:
    https://ads-developers.googleblog.com/search/label/google_ads_api
    https://developers.google.com/adwords/api/community/
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Juliana Cota

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Apr 15, 2019, 2:25:12 PM4/15/19
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Hi Ejay,

This morning I ran some tests with the SearchRankLostImpressionShare field and the data discrepancy between the portal and the API still persists.

Here are some screenshots of the report in Google Ads and the report via ADS API.


ADS DASHBOARD.png


BUG ADGROUP_PERFORMANCE_REPORT.png


I used the ALL_TIME period and the metrics continue to be zeroed.

Help-me!

googleadsapi...@google.com

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Apr 15, 2019, 10:40:37 PM4/15/19
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Hi Juliana,

Could you provide the complete SOAP request and response logs together with the customer ID and the ad group IDs where you noticed the issue via Reply privately to author so I can further check?

Regards,
Ejay
Google Ads API Team

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Also find us on our blog and discussion group:
    https://ads-developers.googleblog.com/search/label/google_ads_api
    https://developers.google.com/adwords/api/community/
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Juliana Cota

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Apr 25, 2019, 10:31:10 PM4/25/19
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I'll be waiting! Thank you!

Tiana S.

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Jun 17, 2019, 10:51:03 AM6/17/19
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Hi Ejay,

We're experiencing the same issue here. I will provide a query privately.

Google Ads API Forum Advisor Prod

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Jun 25, 2019, 4:07:52 PM6/25/19
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Hi Tiana,

Thanks for the question and for sending your query over to us. Can I ask, what value do you expect to receive for SearchRankLostImpressionShare for those date ranges? Would it be 0.00 or do you expect another value there?

Thanks,
Ben Karl, Google Ads API Team

ref:_00D1U1174p._5001UBnkdZ:ref

Tiana S.

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Jun 26, 2019, 7:48:42 AM6/26/19
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Hi Ben,

Thank you so much for your reply! There's data for the date range, just like OP. In the Google Ads interface data is shown, but when retrieving the data from the API it returns 0. 
I will send you a screenshot from the date range's data privately.

Thanks,

Tiana
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