Turn off "Count calls as phone call conversions" through API

[Han Vo]

I am trying to push a change to Adword to make a mobile extension to use Google forwarding phone number. However I don't want to "Count calls as phone call conversions". How do I turn this of when sending a CallFeedItem over? I tried to setConversionTypeId(null), but it wouldn't work 

[Han Vo]

Can anyone help confirming if this is possible through API?

[Umesh Dengale]

Hello,

Are you getting any error? or Is there some other indication that it's not working when you set conversionTypeId to null? Please provide more details.

Thanks,

Umesh, AdWords API Team.

[Han Vo]

Hi, 

I didn't get any error. But the " Count calls as phone call conversions " checkbox was still checked in Adword. That means setting conversionTypeId to null didn't help

[Umesh Dengale]

Hello,

The AdWords API does not support unselecting the check box  "Count calls as phone call conversions" for call extensions.

Regards,

Umesh, AdWords API Team.

[Han Vo]

Please confirm if this feature will be added in the next API update?

[Nadine Sundquist (AdWords API Team)]

Hi Han,

I've filed a request with the engineers. Since I don't set priorities, I can't guarantee that it will be available in the next update. However, I will update this thread once a solution has been made available.

Best,

Nadine, AdWords API Team

[Han Vo]

Thank you guys

[Nadine Sundquist (AdWords API Team)]

Hello Han,

Here's an update. Can you try setting the conversionTypeId to -1? That should uncheck the box in the AdWords user interface. We're currently working on updating the documentation.

Cheers,

Nadine, AdWords API Team

if conversionTypeId is set to null, the system-wide default conversion tracker for calls from ads (conversionTypeId 179) is used.  If it is set to -1, phone calls to that number will not count as conversions (corresponding to "Count calls as phone call conversions" being unchecked in the UI).

[Han Vo]

Thank you so much