large number of cancelled batch jobs

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GregT

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Aug 9, 2016, 5:53:02 PM8/9/16
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Hi,

We released to production our upgrade from v201601 to v201605 last night, which forced us to move off the old MutateJobService and to the new BatchJobService for bulk operations. Since releasing last night, we've had over 400 jobs that have ended up with a status of CANCELED, even though we have not implemented any calls to ever cancel a job (so AdWords is doing the cancelling somehow internally). Could you please look into whether this is an issue on Google's side, or whether we're doing something wrong?  We have had plenty of successfully completed jobs as well, so I'm guessing it's not on our side.

Here's an example list of jobs ids:

339366001
339402945
339416306
339386008
339379522
339413811
339435749
339869207
339866315
339824274
339843428
339766141
339867824

These jobs range anywhere from 5,000 to 100,000 objects (all of the same type - either setting keyword bids or ad group level bid modifiers). There are even some (like the last one I listed) where the API returns that it was 100% successful, 100,000 items were executed, 100,000 items succeeded, and 100,000 results were written (and yet it was still canceled).

Thanks in advance,
Greg

GregT

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Aug 10, 2016, 9:35:23 AM8/10/16
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Roughly 25% of yesterday's batch jobs, and roughly 40% of today's batch jobs (so far) have ended up CANCELED instead of DONE. We'd love any help we can get on this.

Thanks,
Greg
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