AddKeywordPlan C# Example - cannot complete your request at the moment error

[Ian Campbell]

Hi,

I'm running the AddKeywordPlan example which is supplied with the C# client library.

Google.Ads.GoogleAds.Examples.V9

Planning/AddKeywordPlan.cs

The code runs ok and I can see my plan in Keyword Planner in Google Ads UI

However, if I click on it I get the error 'Your request can't be completed right now. Please try again later' Every time.

From this point on, I can no longer Manually create Keyword plans in the UI either.

I get the same error. It's as if I have hit a Quota?? maybe or my account is blocked.

After some time (the next day), it's as if my account is unblocked and I can again create a Keyword plan manually in the UI.

Can someone explain what error I may be seeing or what I am doing wrong.

I am running the example supplied with the Client Library unmodified. I am just supplying my Customer ID.

Many Thanks

[Google Ads API Forum Advisor]

Hi Ian,

 

Upon checking, there doesn't seem to be any system/quota limits on the usage of keyword plans. Since your API request was successful, the error you encountered might just be an intermittent error in the Google Ads web interface. If you want, you can try reaching out to the Google Ads product support team to check if they have any insights regarding the error that you've encountered.

 

Regards,

Kevin Gil Soriano Google Ads API Team

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[Ian Campbell]

Thanks, I have reached out to the product support team

I did find these Quota limits in the docs. 

https://developers.google.com/google-ads/api/docs/best-practices/quotas#planning_services

But they don't seem to apply, as I am running the example code just once.

If the UI error is intermittent, it has persisted for the last few days and seems quite reproduceable.

I can't seem to find any further details on the error which might give me more clues.

It would be useful if someone else could confirm that the AddKeywordPlan example works for them, or if it's just me that is seeing this.

[Ian Campbell]

Ah interesting.

So it seems that a keyword plan created using  AddKeywordPlan.cs gives the error I mentioned when you try view it in Keyword Planner in the Google Ads UI.

However...you can get metrics back from it, by querying it via the api i.e. by running

GenerateForecastMetrics.cs

or calling

GenerateHistoricalMetricsResponse response = kpServiceClient.GenerateHistoricalMetrics(keywordPlanResource)
and supplying the keywordPlanId

so some progress

[Google Ads API Forum Advisor]

Hi Ian,

If you can privately provide us with the complete request and response logs from the GenerateHistoricalMetrics call, our team will be able take a look at the source of this error. 

Thanks,
Matt
Google Ads API Team

Matt Google Ads API Team

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[Ian Campbell]

Weird thing is GenerateHistoricalMetrics api call actually works ok.

My problem now is that the KeyWord Plan I create via the api cannot be viewed in the Google Ads UI

[Google Ads API Forum Advisor]

Hi Ian,

For assistance with the error presenting in the web interface, please reach out to product support, here.

Regards,