Internal errors for ListAccessibleCustomers calls

[Anand]

Hello,

We are seeing an increase in internal errors for ListAccessibleCustomers and a few SearchStream calls starting 04/08 15:00 (even higher after 04/11). A large portion of the calls succeed on retry but we are still seeing some persistent failures.

Request made: Host: https://googleads.googleapis.com, Method: /google.ads.googleads.v10.services.CustomerService/ListAccessibleCustomers, ClientCustomerID: ,  RequestID: , IsFault: True, FaultMessage: Status(StatusCode="Internal", Detail="Internal error encountered.", DebugException="Grpc.Core.Internal.CoreErrorDetailException: {"created":"@1649890629.799000000","description":"Error received from peer ipv4:142.250.191.234:443","file":"..\..\..\src\core\lib\surface\call.cc","file_line":1070,"grpc_message":"Internal error encountered.","grpc_status":13}")

API version: v10

Dotnet library version: v11.0.0

Thanks,

Anand

[Google Ads API Forum Advisor]

Hi Anand,

Thank you for reaching out to the Google Ads API support team.

An internal_error could be caused when something unexpected happened while processing the request. To investigate the issue further, could you please provide the complete request and response logs, with the request-id?

If you haven't yet, logging can be enabled by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation, which you can access from this link.

Thanks,

Nirmita Google Ads API Team

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