How to remove images/videos from App Campaign Ad?

[Wenjun Yang]

Hi, 

I managed to create new campaign with images and videos for AppCampaign.

But I found using AdGroupAd.update could not remove images or videos.

Part of our python code are:

service_name = "AdGroupAdService"
service = self.client.get_service(service_name)

operation_name = "AdGroupAdOperation"
operation = self.client.get_type(operation_name)

update_obj = operation.update

ad_group_ad_resource_name = 'xxxxx' 
update_obj.resource_name = ad_group_ad_resource_name

update_obj.ad.app_ad.images = []  # we tried to remove all images from this ad

self.client.copy_from(
    operation.update_mask,
    protobuf_helpers.field_mask(None, update_obj._pb),
)

response = service.mutate_ad_group_ads(
    customer_id=self.account_id, operations=[operation]
)

Please help with this, thanks!

Wenjun

[Google Ads API Forum Advisor]

Hello,

Thanks for reaching out. Can you please provide us with the complete request and response? Did you attempt to send your request with the images field left empty?

Thanks,
Matt
Google Ads API Team

Matt Google Ads API Team

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[Wenjun Yang]

hello,

Yes, I set the images as empty list. 

also I tried set it as None, both not work.

I will collect request and response log later.

Thanks!

Wenjun

[Google Ads API Forum Advisor]

Hi Wenjun,

Thanks for updating us on the issue. However, from our end, our team would need complete request and response logs with the request-id, so that we can investigate further.

For the Python client library, logging can be enabled by navigating to the Client libraries > Your client library (Select Python) > Logging documentation, which you can access from this link. You may then send the requested information via the Reply privately to author option. If this option is not available, you may send the details by referring to this thread directly to our googleadsa...@google.com alias instead.

Regards,

Yasar Google Ads API Team

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