offline conversion fails when WBRAID is provided .net sdk

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Matias Silioni

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Mar 15, 2023, 7:43:32 PM3/15/23
to Google Ads API and AdWords API Forum
Hello

We are sending our client's offline conversions to Gads by using the same provided code in the documentation. It is working fine for Gclid, but when we try to upload WBRAID conversions it fails.
We are using the latest .net library and the latest API version

This is an example of the error we are getting back:

{"CombinedFieldPath":"conversions[0].gclid","ErrorCode":"Unspecified","Message":"The field cannot be set.","Location":"{ "fieldPathElements": [ { "fieldName": "conversions", "index": 0 }, { "fieldName": "gclid" } ] }","ConversionFailed":{"Gclid":"","HasGclid":true,"Gbraid":"","Wbraid":"----MASKED----CkARJBAIzGGRzBvsQaMg7Gl9nZQOclPkNQR1SmQNHkoBTbjEfkjlfwIPMnTj205-NJgTKHHAN4dgHIIUjcVmTdEfMA7EkaAiyX","ConversionAction":"customers/MASKED/conversionActions/ MASKED","HasConversionAction":true,"ConversionDateTime":"2023-03-15 14:22:19+00:00","HasConversionDateTime":true,"ConversionValue":20,"HasConversionValue":true,"CurrencyCode":"USD","HasCurrencyCode":true,"OrderId":"","HasOrderId":false,"CustomVariables":[],"UserIdentifiers":[],"ConversionEnvironment":0},"Index":0,"IsKnownError":false}
 

Google Ads API Forum Advisor

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Mar 16, 2023, 6:56:57 AM3/16/23
to mat...@ringba.com, adwor...@googlegroups.com

Hi Matias,
 

Thanks for reaching out to the Google Ads API team. I hope you are doing well today.
 

With regards to your concern, to further check this issue, could you provide the complete request and response logs with request ID and request header generated on your end? If you haven't yet, logging can be enabled by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation, which you can access from this link, so that we can further check and provide precise guidance accordingly?
 

You may then send the requested information via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.
 

Regards,

Google Logo Google Ads API Team



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