Google Ad Images - Checkered BOx

[Keith Parker]

Hey all. I have done everyting you can imagine to figure this out. I have no extensions and no pop-up blockers on my computer. However, when i go to create my ads, and put images, i get the below boxes. Even when i click on use website or use the stock images, no matter what i do to add to my images, it will NOT work.  The third screen shot shows the images but when clicked i get the checkerd boxes. I have also cleared cookies and cache, used different browers and nothing seems to be working. HELPPPPPPP! 

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team.

Kindly note that the issues encountered while creating the ads in your Google Ads accounts are out of scope for the Google Ads API support team. So, I would suggest you reach out to the Google Ads Product support team, as they are better equipped to assist you on this.

Please be informed that our team can only assist with technical queries or concerns related to the Google Ads API.

I hope this clarifies.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tIzZ4:ref" (ADR-00235198)

Thanks,
 

Google Ads API Team