Getting AuthorizationError.USER_PERMISSION_DENIED while running getCampaign service

[MuniyasamyK]

I am working on AdWords API integration with campaign service. Based on the reference link, I have created Maven project in eclipse using the client library. I have given the input through ad.properties like client id, client secret, developer token, refresh token. While compiling GetCampaigns.java file, I am getting the below error.

Request failed due to ApiException. Underlying ApiErrors:

  Error 0: AuthorizationError{apiErrorType=AuthorizationError, errorString=AuthorizationError.USER_PERMISSION_DENIED, fieldPath=, reason=USER_PERMISSION_DENIED, trigger=<null>}

I have searched the work around the above error, they have mentioned like "User doesn't have permission to access customer". what it means please give me the clarification in details.

Reference Link: https://developers.google.com/adwords/api/docs/guides/first-api-cal

Please find the attachment of the Error which I have faced while running campaign service and Kindly assist me to sort out the problem.

thanks,

muniyasamy K

[Sreelakshmi Sasidharan (AdWords API Team)]

Hi Muniyasamy, 

The USER_PERMISSION_DENIED error means that the user who authorized your API call does not have access to the target AdWords account. If you are using the credentials of an MCC account to make the calls against the client account, you have to make sure that the accounts are still linked. If you are using the credentials of the user on the target account, you will have to make sure that the person who authorized the call (who accepted the prompt manually to generate the authorization code while setting up OAuth) has access to the specific account. If you are doubtful about this, please follow the steps to setup the OAuth once again and accept the prompt while logged in as the user who has access to the account. 

If you believe that the credentials you are using has access to the target account, you could perform a CustomerService.getCustomers() and check for the results. If they are using the credentials of a manager account, it will list the MCC accounts and any other account that user has direct access to. If the target account is not listed in the results, that would mean that the credentials cannot access that specific account. Please give this a try and let me know if you are still facing issues. 

Thanks,
Sreelakshmi, AdWords API Team

[Lithia Auto Stores]

Hi,

Please make sure your developer token have basic access in order to retrieve production data. if not you may need to apply for basic access. You can do that on the same page you got your developer token.There is an option to request for basic access.

Thanks

Sam

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