Internal error 13 for some dates of change_event resourse

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Alexandr Babich

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Jul 1, 2021, 9:36:49 AM7/1/21
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Hello!
Some times for particular date range Im getting Internal error with code 13.

My GAQL query:
SELECT
  change_event.resource_name,
  change_event.change_date_time,
  change_event.change_resource_name,
  change_event.user_email,
  change_event.client_type,
  change_event.change_resource_type,
  change_event.old_resource,
  change_event.new_resource,
  change_event.resource_change_operation,
  change_event.changed_fields,
  campaign.id,
  campaign.name
FROM change_event
WHERE
  change_event.change_resource_type = 'CAMPAIGN'
    AND campaign.id IN (TEST_ID)
    AND change_event.change_date_time <= '2021-07-02'
    AND change_event.change_date_time >= '2021-06-23'
LIMIT 10


But if I change date range, i.e. to:

SELECT
  change_event.resource_name,
  change_event.change_date_time,
  change_event.change_resource_name,
  change_event.user_email,
  change_event.client_type,
  change_event.change_resource_type,
  change_event.old_resource,
  change_event.new_resource,
  change_event.resource_change_operation,
  change_event.changed_fields,
  campaign.id,
  campaign.name
FROM change_event
WHERE
  change_event.change_resource_type = 'CAMPAIGN'
    AND campaign.id IN (TEST_ID)
    AND change_event.change_date_time <= '2021-06-26'
    AND change_event.change_date_time >= '2021-06-25'
LIMIT 10

Everything is OK

Im receiving this error only for campaigns of one particular account, there are no problems for campaigns from another accounts.

Google Ads API Forum Advisor

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Jul 6, 2021, 11:49:52 PM7/6/21
to alexand...@appodeal.com, adwor...@googlegroups.com

Hello Alexandr,

Thank you for reaching out to us.

It's a bit odd knowing that you're only receiving this error for campaigns of one particular account. For our team to check on this, can you share to us the complete logs (request and response with request-id)?

Please send the requested information via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Regards,

Google Logo
Mark Kevin Albios
Google Ads API Team
 


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Alexandr Babich

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Jul 9, 2021, 9:47:47 AM7/9/21
to AdWords API and Google Ads API Forum
Thank you for attention, I have sent request info as Reply to author
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