Applied for Google API Basic Account but have not received any confirmation

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Estanislao Garcia Goya

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Sep 12, 2023, 9:37:41 AM9/12/23
to Google Ads API and AdWords API Forum
Hi,

We've applied for Google API Basic Access on behalf of our Company (Manso Dev), but have no heard back. We have applied on the last week of August.

Our MCC ID : 239-635-5188

I did not receive any case ID info or confirmation email for any of the applications.

Our application is time-sensitive as we are developing a solution for one of our clients and we are unable to test our solution with production accounts and our project is being delayed.

Appreciate any guidance. Let us know if there is any additional info we could provide

Google Ads API Forum Advisor

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Sep 13, 2023, 5:39:54 AM9/13/23
to ads-api-compl...@google.com, estan...@manso.dev, adwor...@googlegroups.com
Hi,

Thank you for contacting the Google Ads API support team.

After reviewing your concern, I understand that you have submitted the form for basic access and haven't received a response. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. 

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for basic access with the below details.
  • Google Ads Manager Account (MCC) ID: 239-635-5188
  • Cases ID: User didn't receive any case ID
Do reach out to the Google Ads API support team for any queries related to the API.
 
This message is in relation to case "ref:_00D1U1174p._5004Q2oka10:ref"

Thanks,
 
Google Logo Google Ads API Team


Estanislao Garcia Goya

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Sep 13, 2023, 4:20:35 PM9/13/23
to Google Ads API and AdWords API Forum
Hey, i've resubmitted the application based on your suggestions and gotten this case id: 6-2082000034578

Looking forward to receiving more info about the application process. 
Thanks

Google Ads API Forum Advisor

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Sep 14, 2023, 7:51:41 AM9/14/23
to estan...@manso.dev, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for getting back to us.

I understand that you have resubmitted the application for basic access and got the Case ID. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. 


@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for basic access with the below details.
  • Cases ID: 6-2082000034578
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