Internal Error

[Raneen Bsais]

HI

we are using this API: google-ads-stubs-v12-22.0.0.jar

but we get errors related to:

INTERNAL internal_error: INTERNAL_ERROR An internal error has occurred

tried to retry this error as written in the documentation:https://developers.google.com/google-ads/api/docs/best-practices/error-types?hl=en

started 30 sec, 60 sec, 120 sec = 3.5 min

but we still get this error.

please can you help me to resolve this issue?

[Google Ads API Forum Advisor]

Hello,

Welcome to Google Ads API Support team. Thank you for reaching out to us.

It appears that you have previously opened a thread with us with the same concern mentioned here. With that, we recommend that we continue our communication on the other thread instead with the same subject title as we have already responded there to address your issue. We also humbly ask to please refrain from opening multiple threads with same concern for better tracking of issue. 

This message is in relation to case "ref:_00D1U1174p._5004Q2lKiJ5:ref"

Thanks,
 

Google Ads API Team