No response from API Basic Access Application

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Gabriel Lamon

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Sep 18, 2023, 10:27:40 AM9/18/23
to Google Ads API and AdWords API Forum
Dear Team,

We have applied for API basic access permissions twice, about two weeks from now. No response, not a single e-mail has arrived in my inbox, not a protocol number and my api access is still a test account.

I would like to get an update about how my authorization process is going and why I still haven't gotten any replies.

Thanks in advance, best regards.

MCC: 104-745-9060
Nome: Gabriel Lamon
E-mail: lamong...@icloud.com
API E-mail: gab...@inovaki.com.br 

Google Ads API Forum Advisor

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Sep 21, 2023, 6:41:03 AM9/21/23
to adwor...@googlegroups.com, ads-api-compl...@google.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted an application for the basic access of Google Ads API developer token and have not received any update.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).
@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for basic access with the below details.
  • Google Ads Manager Account (MCC) ID: 104-745-9060
  • Cases ID: requested
Do reach out to the Google Ads API support team for any queries related to the API.

 
This message is in relation to case "ref:_00D1U1174p._5004Q2omZ8Z:ref"

Thanks,
 
Google Logo Google Ads API Team


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