audience list not getting populated

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Karan

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Oct 21, 2020, 8:33:11 AM10/21/20
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Hi,
I have uploaded a user list to audience manager through Adwords api.
The list has been created but it shows 0 members.

Any idea why this might be so.

Karan

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Oct 21, 2020, 8:34:25 AM10/21/20
to AdWords API and Google Ads API Forum
P.S. I have waited for more than 6-7 hours still 0 members

Google Ads API Forum Advisor Prod

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Oct 21, 2020, 11:00:53 PM10/21/20
to kara....@gmail.com, adwor...@googlegroups.com
Hi Karan,

Userlists should take somewhere between 6 to 12 hours to populate as discussed here. If the mentioned period has passed and you still do not see your userlist being populated, you may send your customer ID and the complete SOAP request and response logs so our team can investigate.

You may send the requested information using the Reply privately to author option.

Best regards,

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Peter Laurence Napa Oliquino
Google Ads API Team
 


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