Apply google ads developer token over a month, no response.

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Simon Sun

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Dec 10, 2023, 8:22:45 PM12/10/23
to Google Ads API and AdWords API Forum
Hi Team,

I applied for Google Ads API Basic Access Application, but there was no response almost over one month. Please help me.

Google Ads Manager Account (MCC) ID: 126-778-0756
Access level: basic access requested

Thanks
Simon Sun

Google Ads API Forum Advisor

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Dec 10, 2023, 8:39:24 PM12/10/23
to kingiv...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi Simon,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you've applied for Google API Basic Access and haven't received a response. 

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)
@Compliance team, please confirm if you are able to assist in the below access request.

Summary:
The user has applied for basic access with the below details.
    • Case ID: requested
    Do reach out to the Google Ads API support team for any queries related to the API.

     
    This message is in relation to case "ref:!00D1U01174p.!5004Q02qXggY:ref"

    Thanks,
     
    Google Logo Google Ads API Team


    Simon Sun

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    Dec 11, 2023, 1:20:43 AM12/11/23
    to Google Ads API and AdWords API Forum
    Hi there

    Thanks for response, but I don't have any case ID. I submit a compliance, but there is no case id  shows up. Don't know if I can get some response from google after submit on here. 

    Simon 

    Google Ads API Forum Advisor

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    Dec 11, 2023, 1:25:18 AM12/11/23
    to kingiv...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
    Hi Simon,

    Thank you for providing the additional information.


    @Compliance team, please confirm if you are able to assist in the below access request.

    Summary:

    The user has applied for the Basic access with the below details.
      • Case ID: User says that Case ID is not available
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