Offline Conversion Tracking Issue: Conversion appears one day in the past.

49 views
Skip to first unread message

fri...@mobileconcepts.de

unread,
Oct 27, 2017, 10:24:32 AM10/27/17
to AdWords API Forum
Hello, 

i am creating offline conversions through my php server backend.

There is a issue which i cannot change.

If the server sends an offline conversion with this example time : 20171027 070201 Etc/GMT => 2017/10/27 07:02:01 GTM + 0 it appears in the conversion summary one day behind at 2017/10/26.

In the beginning offline testing data worked fine. but now alle gclid imports are dated one day in the past.

Do you guys know about any time issues bugs or how to solve this issue?

If i add one day to the event when the conversion get its trigger i get a FUTURE_CONVERSION_TIME error.

Servers time setting is GTM

Adwords time setting is GTM + 2

Regards, Mr F.

Sreelakshmi Sasidharan (AdWords API Team)

unread,
Oct 27, 2017, 1:40:29 PM10/27/17
to AdWords API Forum
Hello, 

The date against which the conversion is listed in the UI, will be the date on which impression occurred as GCLID is generated at the impression time. Please check this blog for details about GCLID. That said, even if the actual time of conversion is on the next day, AdWords UI will show that in the previous day if the GCLID was generated on the previous day. Does this explain the discrepancy in your case? To find out when the GCLID was generated or against which date the conversion will be displayed in the UI, you can download the CLICK_PERFORMANCE_REPORT which has stats aggregated at each click level. The Date field will indicate the time of the impression. 

You will not be able to add conversions with conversion time in the future. Please check the validation rules for better understanding. Hope this clarifies your question. 

Thanks,
Sreelakshmi, AdWords API Team

fri...@mobileconcepts.de

unread,
Nov 2, 2017, 5:31:04 AM11/2/17
to AdWords API Forum
Thanks, due to your explanation the issue was solved.
Reply all
Reply to author
Forward
0 new messages