AdWords limit problem

[sa]

Hi,

Another issue I encountered is that I checked the Limit documentation here where the character limits of the description fields are set at 35/38 characters. I got an error AdError.LINE_TOO_WIDE because it exceeds the API character limit for that field; however, when I logged into in the AdWords UI dashboard, the ad limit for that field of that ad is 80 characters. Will this ever going to change or are there any workaround? Because being able to copy the ad description and create a new ad off it is rather important to the main functionality of our application. The following SOAP request and response is the error I got for this caught limit error:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <soapenv:Header> <ns1:RequestHeader xmlns:ns1="https://adwords.google.com/api/adwords/cm/v201802" soapenv:mustUnderstand="0"> ... </ns1:RequestHeader> </soapenv:Header> <soapenv:Body> <mutate xmlns="https://adwords.google.com/api/adwords/cm/v201802"> <operations> <operator>ADD</operator> <operand> <adGroupId>56873305080</adGroupId> <ad xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201802" xsi:type="ns2:CallOnlyAd"> <ns2:id>264034532308</ns2:id> ... <ns2:description2>適合新手 退休人仕 親子活動。 大量車位 免費參觀。 有機田出租 種植班 BBQ 有機製品</ns2:description2> <ns2:callTracked>false</ns2:callTracked> <ns2:phoneNumberVerificationUrl>http://www.livingfarm.com.hk</ns2:phoneNumberVerificationUrl> </ad> <status>ENABLED</status> ... </operand> </operations> </mutate> </soapenv:Body></soapenv:Envelope>
<?xml version="1.0" encoding="UTF-8" standalone="no"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> <soap:Header> <ResponseHeader xmlns="https://adwords.google.com/api/adwords/cm/v201802"> <requestId>00056a0303569f800a62e304a40f77e3</requestId> <serviceName>AdGroupAdService</serviceName> <methodName>mutate</methodName> <operations>1</operations> <responseTime>109</responseTime> </ResponseHeader> </soap:Header> <soap:Body> <soap:Fault> <faultcode>soap:Client</faultcode> <faultstring>[AdError.LINE_TOO_WIDE @ operations[0].operand.ad.description2]</faultstring> <detail> <ApiExceptionFault xmlns="https://adwords.google.com/api/adwords/cm/v201802"> <message>[AdError.LINE_TOO_WIDE @ operations[0].operand.ad.description2]</message> <ApplicationException.Type>ApiException</ApplicationException.Type> <errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="AdError"> <fieldPath>operations[0].operand.ad.description2</fieldPath> <fieldPathElements> <field>operations</field> <index>0</index> </fieldPathElements> <fieldPathElements> <field>operand</field> </fieldPathElements> <fieldPathElements> <field>ad</field> </fieldPathElements> <fieldPathElements> <field>description2</field> </fieldPathElements> <trigger/> <errorString>AdError.LINE_TOO_WIDE</errorString> <ApiError.Type>AdError</ApiError.Type> <reason>LINE_TOO_WIDE</reason> </errors> </ApiExceptionFault> </detail> </soap:Fault> </soap:Body></soap:Envelope>
Thanks,

[Peter Oliquino]

Hi,

Upon testing on my end, the current limit for the Description2 field of the CallOnlyAd is at 35 characters only. Unfortunately, there is no workaround as to how you can be able to pass a maximum of 80 characters for this field using the AdWords API. For now, you may keep an eye on our blog for any updates related to this ad and its fields.

Best regards,

Peter

AdWords API Team