Sharp drop in Google Ads Video campaign volumes in the last 12 hours

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Sergei Aleinik

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Sep 10, 2025, 8:24:46 AM (2 days ago) Sep 10
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offtop: this question is out of scope of Google Ads API. Just wondering if someone experiences same issues today?

We manage hundreds of video campaigns across hundreds of Google Ads accounts in different countries. About 12 hours ago, most of them suddenly dropped in volume by 3–5x.
Has anyone else noticed this? Is this a wider Google issue or just on our side?

Google Ads API Forum Advisor

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Sep 10, 2025, 12:36:46 PM (2 days ago) Sep 10
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Hi,

Thank you for reaching out to the Google Ads API support team.

Based on the provided information, I understand that your concern is that drop in the Google Ads video campaigns. Kindly note that the concerns related to the Google Ads account are out of scope for the Google Ads API support team as our team specializes in Google Ads API related concerns and technical implementations only. In order to assist you further, could you please provide us with the Google Ads customer ID (CID) so that we can route you to the appropriate support team? 

 

Thanks,
 
Google Logo Google Ads API Team

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[2025-09-10 16:36:02Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01u6HpY:ref" (ADR-00332381)



Sergei Aleinik

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Sep 10, 2025, 1:48:58 PM (2 days ago) Sep 10
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Hi Support Team,

More than 50% of our video campaigns portfolio didn't start today.

For instance, CID 953-804-7925, Campaign ID 22980632094

среда, 10 сентября 2025 г. в 20:36:46 UTC+4, Google Ads API Forum Advisor:

Google Ads API Forum Advisor

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Sep 10, 2025, 4:00:49 PM (2 days ago) Sep 10
to kerb...@gmail.com, adwor...@googlegroups.com

Hi,

In order to help you further, I am adding another support team which is better equipped to address your concern. You should receive an email to assist you shortly. 

Thanks,
 
Google Logo Google Ads API Team

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[2025-09-10 20:00:07Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01u6HpY:ref" (ADR-00332381)



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