Requests to get AdWords report time out

[Alejandro Grinberg]

We have a recurring job that runs hourly to fetch 4/5 reports from AdWords for a particular account. That used to take just a few seconds, and since yesterday its taking forever and finally times out.

We have a 20min timeout configured, it should be more than enough but its still failing to retrieve the data. In some cases, after a few retries (with exponential backoff) and several minutes it ends successfully, but the overall time is sometimes more than 1 or 2 hours (taking into account the retries).

We were able to reproduce this behavior with a CURL (so its not something related with our application). Also, we have several accounts fetching reports daily / hourly, and this is the only one causing issues.

It seems like its not related to one particular report type.

[Google Ads API Forum Advisor Prod]

Hi Alejandro,

Thank you for posting your concern.

Could you please confirm if you're still encountering the issue? The report download requests may time out on extremely large data sets. There is no explicit data size limit; however, due to a variety of factors, the server may return an error if the report is too large. If so, could you try the report with a shorter date range or use predicates to break up the report request into multiple, smaller requests. If you're still having an issue, so I can further investigate, could you provide the complete report definition together with the Client customer ID via Reply privately to author?

Regards,
Hiroyuki
Google Ads API Team

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