how to appeal unverfied phone number policy error by google ads api v5?

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msgu...@gmail.com

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Oct 26, 2020, 3:26:35 AM10/26/20
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Hi folks,
If user website provide the url is different from the phone in call ad extension.
we will get disapproved ad extension error after 1 business day.
How to appeal this error by google ads api v5?
it looks appeal ad extension only could happen when we create ad extension.

Google Ads API Forum Advisor Prod

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Oct 26, 2020, 11:17:16 PM10/26/20
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Hi,

Thank you for reaching out.

Policy exemption requests can only be submitted for certain ad types and keywords. For more information you may refer to this guide.

Best regards,

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Peter Laurence Napa Oliquino
Google Ads API Team
 


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msgu...@gmail.com

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Oct 27, 2020, 4:01:48 AM10/27/20
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Hi Peter,

Yes, but I find that we can appeal ad extension from Adword UI actually.
I want to get confirmation from you if it is impossible now for appealing call ad extension and location ad extension?

msgu...@gmail.com

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Oct 27, 2020, 2:01:10 PM10/27/20
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I want to get confirmation from you if it is impossible now for appealing call ad extension and location ad extension via API?

Google Ads API Forum Advisor Prod

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Oct 27, 2020, 10:45:28 PM10/27/20
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Hi,

Thank you for your follow up.

I'm afraid that it is currently not possible via the Google Ads API to appeal for extensions that triggered policy errors. That being said, allow me to create a feature request, subject for review, regarding your inquiry.

For now, you may follow our blog for updates and announcements.

msgu...@gmail.com

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Oct 27, 2020, 11:08:01 PM10/27/20
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Gotcha.Thank you for your confirmation.
It saved my life!

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