API Center Test to Basic access request - no response received

[Gopesh Saha]

Hi Google Team,

I have submited API Center Basic access request with all details, but still waiting for the response. It's more than 5 working days now, I even submited another one which is also more than 3 working days.

There was no email trigger to my account/email, only says Email is sent and response will be received by 3 working day.

My customer id for which access has been asked is - 838-367-5796

No case id or reference number generated.

Would you kindly help on this further?

It's urgent for my work as completly block for this.

Many Thanks,

Gopesh

[Google Ads API Forum Advisor]

Hi Gopesh,

Thank you for reaching out to the Google Ads API support team.

By reviewing your concern, I understand that you have submitted an application for the basic access of Google Ads API developer token and have not received any update.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

• Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)

@Compliance team, please confirm if you are able to assist in the below access request

Summary: The user has applied for the basic access with the below details.

• Google Ads Manager Account (MCC) ID:  838-367-5796
• Cases ID: requested 

Do reach out to the Google Ads API support team for any queries related to the API.

 

This message is in relation to case "ref:!00D1U01174p.!5004Q02rzOKy:ref"

Thanks,
 

Google Ads API Team