RE: request for test account id (999-xxx-xxx) - basic access token blocked from creation

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Google Ads API Forum Advisor

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5:30 AM (8 hours ago) 5:30 AM
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Hi,

Thank you for reaching out to the Google Ads API support team.

Please be informed that I have removed your response from the forums as it contained the PII information.

Based on the provided information, I understand that you are encountering an error when creating the test accounts using CreateCustomerClient method. To assist you further, please provide the complete API logs (request and response logs with request-id and request header) generated at your end when creating accounts using CreateCustomerClient method.

If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag.

You can send the details via Reply privately to the author option, or direct private reply to this email.

 

Thanks,
 
Google Logo Google Ads API Team

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[2025-10-22 09:29:22Z GMT] This message is in relation to case "ref:!00D1U01174p.!500Ht01vRTKX:ref" (ADR-00336188)



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