Internal error on Change Events API

[Ali A]

Hi,

I'm trying to investigate change event API v6 in JAVA client.
I could get the data for other customers successfully but in one customer that accessing from a manager account, I'm getting an internal error. Here is my stacktrace and requestID:

Regards

2020-11-24 16:29:39.010  WARN 7688 --- [          Gax-2] c.g.ads.googleads.lib.request.summary    : FAILURE REQUEST SUMMARY. Method: google.ads.googleads.v6.services.GoogleAdsService/Search,

 Endpoint: googleads.googleapis.com:443, CustomerID: 6690312870, RequestID: bU8Exg2XZMip9aKKQ1uweQ, ResponseCode: INTERNAL, Fault: Internal error encountered..

com.google.api.gax.rpc.InternalException: io.grpc.StatusRuntimeException: INTERNAL: Internal error encountered.

at com.google.api.gax.rpc.ApiExceptionFactory.createException(ApiExceptionFactory.java:67)

at com.google.api.gax.grpc.GrpcApiExceptionFactory.create(GrpcApiExceptionFactory.java:72)

at com.google.api.gax.grpc.GrpcApiExceptionFactory.create(GrpcApiExceptionFactory.java:60)

at com.google.api.gax.grpc.GrpcExceptionCallable$ExceptionTransformingFuture.onFailure(GrpcExceptionCallable.java:97)

at com.google.api.core.ApiFutures$1.onFailure(ApiFutures.java:68)

[Google Ads API Forum Advisor Prod]

Hi Ali,

We pushed a fix recently to our servers. Could you try it out and let me know if this solves the error? If not, please send me a fresh log so I can pass it onto the relevant teams.

Cheers
Anash
 

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