Increased occurrences of "stalled" BatchJobs

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Dorian Kind

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Jul 26, 2017, 3:30:00 AM7/26/17
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Hello,

since about 24 hours, we're increasingly seeing BatchJobs that stay at zero percent completion rate for a very long time. Is anyone else affected by this?

Best regards,
Dorian

AdWordsApiUser

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Jul 26, 2017, 3:41:01 AM7/26/17
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We have the same issue..

Peter Oliquino

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Jul 26, 2017, 4:57:32 AM7/26/17
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Hi Everyone,

Could you both provide me, separately, your clientCustomerId and the batch job IDs privately via Reply privately to author so our team can look into this further?

Best regards,
Peter
AdWords API Team

Norbert Hanauer

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Jul 26, 2017, 5:56:07 AM7/26/17
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Same here,

I'm currently implementing a new system that will use the batch job service a lot with thousands of operations per job. Now I'm only testing with a view Opertations (~20) and it takes ages to complete.
Is that normal? Yesterday it took longer than an hour.

Update on this will be appreciated.

Cheers

Norbert

Christian

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Jul 26, 2017, 4:14:41 PM7/26/17
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We observed a general increase of batch jobs which run more than 4 hours starting on June 17, 2017.

Some context: we have 6K - 10K batch jobs with 30M - 50M operations per day. Before Jun 17, on most days all batch jobs completed or explicitly failed within 4 hours. Starting on June 17, we have 200 - 500 batch jobs each day which stay in processing state for multiple hours (we stop polling eventually).

Please let me know if I can provide more details to solve this issue.
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