While create image ad , throws ImageError.UNEXPECTED_SIZE

[郭文豪]

Hello :D

Yesterday(GMT+8 2016/02/17) we've create an image ad successfully,

and today, while we are running the same test of creating an image ad with the same picture,

it throws   

      

             ImageError.UNEXPECTED_SIZE @ operations[0].operand.ad.image.dimensions.

Following is our dimensions:

+mediaId: "1657468999"

  +type: "IMAGE"

  +referenceId: "-71115230096130048"

  +dimensions: array:3 [▼

    0 => Media_Size_DimensionsMapEntry {#447 ▼

      +key: "FULL"

      +value: Dimensions {#442 ▼

        +width: 300

        +height: 250

      }

    }

    1 => Media_Size_DimensionsMapEntry {#423 ▼

      +key: "PREVIEW"

      +value: Dimensions {#420 ▼

        +width: 120

        +height: 100

      }

    }

    2 => Media_Size_DimensionsMapEntry {#417 ▼

      +key: "SHRUNKEN"

      +value: Dimensions {#441 ▼

        +width: 300

        +height: 239

      }

    }

  ]

  +urls: array:3 [▼

    0 => Media_Size_StringMapEntry {#431 ▼

      +key: "FULL"

      +value: "https://tpc.googlesyndication.com/simgad/7741862863337376761"

    }

    1 => Media_Size_StringMapEntry {#381 ▼

      +key: "PREVIEW"

      +value: "https://tpc.googlesyndication.com/simgad/2253206294676374084"

    }

    2 => Media_Size_StringMapEntry {#448 ▼

      +key: "SHRUNKEN"

      +value: "https://tpc.googlesyndication.com/simgad/18064973949192049286"

    }

  ]

  +mimeType: "IMAGE_JPEG"

  +sourceUrl: ""

  +name: ""

  +fileSize: 50952

  +creationTime: null

  +MediaType: "Image"

  -_parameterMap: array:1 [▼

    "Media.Type" => "MediaType"

  ]

Is there any problem ?

Thanks :D

[郭文豪]

And this is our request :

HTTP/1.1 200 OK

Content-Type: text/xml; charset=UTF-8

Content-Encoding: gzip

Date: Thu, 18 Feb 2016 04:50:11 GMT

Expires: Thu, 18 Feb 2016 04:50:11 GMT

Cache-Control: private, max-age=0

X-Content-Type-Options: nosniff

X-Frame-Options: SAMEORIGIN

X-XSS-Protection: 1; mode=block

Content-Length: 600

Server: GSE

<?xml version="1.0"?>

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">

  <soap:Header>

    <ResponseHeader xmlns="https://adwords.google.com/api/adwords/cm/v201601">

      <requestId>00052c0419f902100a4c0848a5033c36</requestId>

      <serviceName>MediaService</serviceName>

      <methodName>upload</methodName>

      <operations>1</operations>

      <responseTime>572</responseTime>

    </ResponseHeader>

  </soap:Header>

  <soap:Body>

    <uploadResponse xmlns="https://adwords.google.com/api/adwords/cm/v201601">

      <rval xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="Image">

        <mediaId>1656191036</mediaId>

        <type>IMAGE</type>

        <referenceId>-8865519402443866112</referenceId>

        <dimensions>

          <key>PREVIEW</key>

          <value>

            <width>120</width>

            <height>100</height>

          </value>

        </dimensions>

        <dimensions>

          <key>SHRUNKEN</key>

          <value>

            <width>300</width>

            <height>239</height>

          </value>

        </dimensions>

        <dimensions>

          <key>FULL</key>

          <value>

            <width>300</width>

            <height>250</height>

          </value>

        </dimensions>

        <urls>

          <key>PREVIEW</key>

          <value>https://tpc.googlesyndication.com/simgad/11315244514801988532</value>

        </urls>

        <urls>

          <key>SHRUNKEN</key>

          <value>https://tpc.googlesyndication.com/simgad/15118144346765480802</value>

        </urls>

        <urls>

          <key>FULL</key>

          <value>https://tpc.googlesyndication.com/simgad/16225239531049802123</value>

        </urls>

        <mimeType>IMAGE_JPEG</mimeType>

        <sourceUrl/>

        <name/>

        <fileSize>50952</fileSize>

        <Media.Type>Image</Media.Type>

      </rval>

    </uploadResponse>

  </soap:Body>

</soap:Envelope>

[Yin Niu]

Hello, 

The error occurred because the image sizes do not meet requirements. Please check out the static image ads specs. 

Thanks,

Yin, AdWords API Team. 

[Yu-Juei Tseng]

His image size is 300, 250 in FULL Dimension.
This is valid in image ads specs.



Yin Niu於 2016年2月18日星期四 UTC+8下午10時33分53秒寫道：

[Yin Niu]

Hello, 

Please send the SOAP response as well. 

[Yu-Juei Tseng]

We try to create image ad.
But it get fault with use AdGroupAdService.


Yin Niu於 2016年2月19日星期五 UTC+8下午10時18分03秒寫道：

[Thanet Knack Praneenararat (AdWords API Team)]

Hi Yu-Juei,

We've got a log from rocko lo already but I needed to delete that post as it contains private information like developer token and customer ID.

We're investigating this issue and will get back to you once I have an update.

Best,

Thanet, AdWords API Team

[Yu-Juei Tseng]

Hi Thanet,

Thank your help. We will wait your response.

Yu-Juei

Thanet Knack Praneenararat (AdWords API Team)於 2016年2月22日星期一 UTC+8上午11時33分41秒寫道：

Hi Yu-Juei,

We have a got a log from rocko lo already but I needed to delete that post as it contains private information like developer token and customer ID.

[Thanet Knack Praneenararat (AdWords API Team)]

Hi Yu-Juei,

In your SOAP log, it seems you've set both image's data and mediaId.

You're not supposed to provide both data. 

Could you please try using only data?

Or if you have existing image you want to use, you may use mediaId instead.

Cheers,

Thanet, AdWords API Team

[rocko Lo]

 Hi Thanet,
 
We followed your suggest to create IMAGE AD via set data.

And now, I have a question that is how to use the mediaId to create a IMAGE AD?

The following is our SOAP data


Thanks


  
 

[Thanet Knack Praneenararat (AdWords API Team)]

Hi Rocko,

Which one is your SOAP request in question? The last one in the file?

As for your question, I think mediaId is used by setting your existing images as a new ImageAd.

I have not tested this yet, but mostly mediaIds are used to create a TemplateAd, as written in the overview of this page.

In case you have a brand-new image to create as an ImageAd, you should set only data, not the mediaId.

Best,

Thanet, AdWords API Team

[rocko Lo]

Hi Thanet,

Yes, it's last one file.
About the last SOAP data, we found that if we use imageId the same way we use to create imageAd, it shows same error message:

"ImageError.UNEXPECTED_SIZE @ operations[0].operand.ad.image.dimensions."

And we have create TemplateAd for templateId is 432 the same issue.

Please let me know if there's any question

[Thanet Knack Praneenararat (AdWords API Team)]

Hi Rocko,

Thanks for update.

I'm passing this info to the person in charge.

Do you have a failing SOAP log for TemplateAd creation as well? 

Please filter out all unrelated SOAP logs and send the log to me by Reply privately to author.

Best,

Thanet

[fingat...@gmail.com]

Hello.

Do you solve your problem? I have same problem with 'AdwordsApi::V201605::AdGroupAdService::ApiException:

       [ImageError.UNEXPECTED_SIZE @ operations[0].operand.ad.image.data]'

Can you help me?

вторник, 23 февраля 2016 г., 14:36:39 UTC+3 пользователь Thanet Knack Praneenararat (AdWords API Team) написал:

[Thanet Knack Praneenararat (AdWords API Team)]

Hello,

Could you please send your SOAP logs by Reply privately to author?

The previous issue has been solved and I'm not sure what you're faced with is the same problem.

Cheers,

Thanet, AdWords API Team