No response after submitting request for basic access of my developer token

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Jim Liu

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Mar 4, 2024, 3:37:37 AM3/4/24
to Google Ads API and AdWords API Forum
Hi,
It's been a while since I submitted the request for basic access of my developer token.
Could you please let me know where can I track the status of my application?
or where can I find the case ID of my application?

Google Ads Manager Account ID (MCC): 977-825-2098
Case ID: I don't have one
Access type: Basic Access


Thanks

Google Ads API Forum Advisor

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Mar 4, 2024, 4:43:15 AM3/4/24
to thej...@koodata.com.tw, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API basic access and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).
@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for API access with the below details.
  • Google Ads Manager Account (MCC) ID: 977-825-2098
  • Cases ID: requested
Do reach out to the Google Ads API support team, for any queries related to the API.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02rzdSg:ref"

Thanks,
 
Google Logo Google Ads API Team


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