Your client does not have permission to get URL (403)

[Jose Gomez]

At some point in the past Week google (somehow) got the idea that my IP Address is in Cuba. I got a message on youtube that said , "you cannot access this content from this country" and it said "Cuba" at the bottom.

I told youtube it was crazy and asked it to update my location (which it did) back to Florida where I am. However ever since then I keep getting 403 forbidden errors all over google properties (and the internet as a whole.. most places use Google Apis)

I really need this cleared I have reached out to google many way to no avail. After much research I found out they block "embargoed" countries (which Cuba is one of them) but somehow it got the idea that my Florida IP address is in cuba and no amount of rebooting recycling or resetting is clearing that up.

I have tried everything, my ISP can't figure out how to just give me a new IP address either which is super frustrating.  

[Google Ads API Forum Advisor]

Hi Jose,

Thank you for reaching out to us.

Please note that this channel and our team provides support for AdWords / Google Ads API related concerns only.

That said, and based on the provided details, Could you confirm if the concern is ideally within the Google Ads API? If yes, could you elaborate more and provide details connected to the mentioned APIs like complete API logs (request and response with request-id) generated on your end so that our team can further check if this is indeed for our team? If not, could you please specify it so that we can suggest an appropriate team that you may reach out to?

Best regards,

Heidi Google Ads API Team

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[Google Ads API Forum Advisor]

Hi Jose,

In addition to my previous email, If you indeed have the complete API logs then you may send these via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.