Keywords Performance Report - Bad Gateway error

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Vizergy

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Oct 21, 2016, 8:11:33 AM10/21/16

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Hello,

We received the below errors on 10/20/2016 at 9 PM and 10/21/2016 at 7:32 AM ET with our application that imports data from the reporting API by pulling the KEYWORDS_PERFORMANCE_REPORT. We are trying to pull data for 10/19/2016. It appears the API may be having some issues with a Bad Gateway exception. We are using v201605 of the API using the .NET client library. Our data is currently delayed because of this issue. Please advise.

Google.Api.Ads.AdWords.Util.Reports.AdWordsReportsException: AdWordsReportsException: One or more AdWords Report download errors have occurred.

---> System.Net.WebException: The remote server returned an error: (502) Bad Gateway.

at System.Net.HttpWebRequest.GetResponse()

at Google.Api.Ads.AdWords.Util.Reports.ReportUtilities.DownloadReport(String downloadUrl, String postBody)

--- End of inner exception stack trace ---

at Google.Api.Ads.AdWords.Util.Reports.ReportUtilities.DownloadReport(String downloadUrl, String postBody)

at Google.Api.Ads.AdWords.Util.Reports.ReportUtilities.GetReport()

at Google.Api.Ads.Common.Util.Reports.AdsReportUtilities.GetResponse()

at Google.Api.Ads.AdWords.Util.Reports.ReportUtilities.GetResponse()

at PPCDataImportClassLibrary.GoogleReport.GetReport()

Thank you,

Addams

Anthony Madrigal

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Oct 21, 2016, 10:23:22 AM10/21/16

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Hello,

Could you please reply privately to author both report definitions you used where you received these errors and your clientCustomerId? Have you tried running the reports again?

Thanks,

Anthony

AdWords API Team

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