Most Google ads API interface call results return segmentation fault

[xmarcle]

Hi,

     I understood that I can still use stored refresh tokens when migrating from Google Adwords to Google Ads as per https://developers.google.com/google-ads/api/docs/migration/carryover . so I used the authorization credentials of the AdWords API, and the call to the google.ads.googleads.v9.services.CustomerService.ListAccessibleCustomers interface succeeded, but the calls to other interfaces failed, returning the result: segmentation fault

[Google Ads API Forum Advisor]

Hi there,

Ads API requires that you log in to an account that you are a user on. If the account you want to access doesn't have you as a user in it, but you are a user in an MCC account higher up in the hierarchy, then you can add the login customer Id header with the account you are a user in to the call and you can access the account that is lower in the hierarchy. Feel free to get back to us.

Regards,

Aryeh Google Ads API Team

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[xmarcle]

According to the example(https://developers.google.com/google-ads/api/docs/account-management/get-account-hierarchy), I called the getaccounthierarchy interface and successfully obtained $accessiblecustomers, but the result of segmentation fault still appeared.

[Google Ads API Forum Advisor]

Hi there,

Thanks for getting back to us.

Could you provide us with the complete request and response logs with the request-id generated when you say the result of the segmentation fault appearing, so our team can better check?

For the PHP client library, logging can be enabled by navigating to the Client libraries > Your client library (Select PHP) > Logging documentation, which you can access from this link. You may then send the requested information via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Regards,

Yasar Google Ads API Team

 

 

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[Google Ads API Forum Advisor]

Hello,

Thanks for reaching out. Can you please detail what the issue is that is related to the logs? I see that no manager customer ID is specified, and so all accounts that are accessible by the authenticating user are retrieved. If the issue is related specifically to the PHP client library, please contact the client library owners, here. 

You do not need to apply for a new developer token to use the Ads API. The same developer token can be used.

Regards,
Matt
Google Ads API Team

Matt Google Ads API Team

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[xmarcle]

Thanks，

I finally solved the problem because my grpc and protobuf versions are too low. After upgrading, I can call the interface normally

[Google Ads API Forum Advisor]

Hi,

Thanks for updating us on the issue. We’re glad to know that your issue has been resolved after updating the gRPC and protobuf versions to the latest. Please don’t hesitate to reach out to us again if you have any queries related to our API.

Regards,

Yasar Google Ads API Team

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