GCLID_NOT_FOUND

[Andrea Cau]

Hi 

I implemented the api to upload conversion offline 

The system is working but I get some error: "GCLID NOT FOUND". The error rate is about 1%

I would like to understand the cause and eventually solve the problem

What do you advise me to do? 

Thanks 

Andrea

[Google Ads API Forum Advisor Prod]

Hi Andrea,

Thank you for reaching out.

So I can investigate, could you share your customer ID and the complete request and response logs of your API request containing the GCLID_NOT_FOUND error? 

You may send the requested details using the Reply privately to author option.

Best regards,

Peter Laurence Napa Oliquino Google Ads API Team

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[Andrea Cau]

Hi Peter

Thank for support

I have the Reply privately to author option disabled as seen above. I tried also with old ui, where it is enabled, but I have a redirect. How can I do ?

Thanks

Andrea

[Google Ads API Forum Advisor Prod]

Hi Andrea,

You can email us at googleadsa...@google.com if you are unable to reply privately.

Regards,
Anthony
Google Ads API Team

Anthony Google Ads API Team

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