all_conversion_value returns zero in Google Ads API, but works in Google Adwords API

[Ершов Александр]

Hello!
This code works correctly in the Google Adwords API

$query = (new ReportQueryBuilder())

->select([

'AllConversionValue', 'Cost', 'Device'

])

->from(ReportDefinitionReportType::ACCOUNT_PERFORMANCE_REPORT)

->duringDateRange(ReportDefinitionDateRangeType::TODAY)

->build();

but the new one ( I used conversion tool https://developers-dot-devsite-v2-prod.appspot.com/google-ads/api/docs/migration/query-migration-tool_a8523c3e61730f1a26af89941c07e858bcc10faf0d6c1a006181be96d8c0b4fb.frame?hl=ru#loaded  ) returns all_conversion_value, equal to zero (but cost value is correct for all segments)

SELECT metrics.all_conversions_value, metrics.cost_micros, segments.device FROM customer WHERE segments.date DURING TODAY

The requests are done to the same account, it's been verified.

Could you please take a look, when you have time?

Best regards API

[Google Ads API Forum Advisor]

Hi,

Thank you for posting your concern to our team.

To investigate the issue, could you provide the complete request and response logs with request ID and request header generated on your end where we can see the error?

You can provide it via Reply privately to author option. If this option is not available, then send it instead on this email address googleadsa...@google.com.

Regards,

Ernie John Google Ads API Team

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[Ершов Александр]

Hello!
Found out the issue, it was on my side.

I was using the method to get Conversions.

Should have use getAllConversionsValue(). 

When switched to it, data started coming.

Only one question left.

When I was calculating the data in the Google Adwords API (ROAS), to make sure it's equal to the UI value of ROAS,

I had to subtract the cost of mobile calls via the code below.

Should I use it in the new Google Ads API, too?

May be you know, just wanted to check with you

$query = (new ReportQueryBuilder())

                    ->select([

                        'AllConversionValue', 'Cost', 'Device'

                    ])

                    ->from(ReportDefinitionReportType::ACCOUNT_PERFORMANCE_REPORT)

                    ->where('ClickType')->in(['CALLS'])

                    ->where('Device')->in(['HIGH_END_MOBILE'])

                    ->duringDateRange(ReportDefinitionDateRangeType::TODAY)

                    ->build();

                $reportSettingsOverride = (new ReportSettingsBuilder())

                    ->build();

[Google Ads API Forum Advisor]

Hi there,

Thanks for getting back to us.

We’re glad to know your issue has been resolved. For us to check what value of ROAS you’re referring to, could you please provide us with the complete Ads UI screenshot via Reply privately to author option, so that I can verify the appropriate field using the Google Ads API?

Regards,

Yasar Google Ads API Team

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