Urgent Follow-Up: Pending Advertiser API Basic Access Application

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Bill Kimutai

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Jan 29, 2024, 2:49:17 PM1/29/24
to Google Ads API and AdWords API Forum
Hello Team,

I'm reaching out again as we have not received any response regarding our previous applications for Advertiser API Basic Access. We have submitted our request four times in the past 2 months, but unfortunately, we haven't received any feedback. This delay is becoming a significant obstacle for us, as we are eager to move forward and our account remains in test-only mode, hindering our advertising and reporting capabilities.

Could you please expedite the review of our application? We are keen to implement the API and advance our advertising strategies.

Details for your reference:

Google Ads Manager Account (MCC) ID: 848-092-4247
Case ID: N/A (none was provided)
Requested Access Level: Basic Access
Your prompt assistance in this matter would be greatly appreciated.

Best regards,
Bill.

Google Ads API Forum Advisor

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Jan 29, 2024, 3:06:41 PM1/29/24
to billk...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

By reviewing your concern, I understand that you have submitted an application for the basic access of Google Ads API developer token a few days back and have not received the update. 

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

@Compliance team, please confirm if you are able to assist in the below access request.

Summary: 

The user has applied for the access with the below details.
    • Google Ads Manager Account (MCC) ID:  848-092-4247
    • Cases ID: Not Received 
    • Access level: Basic Access
    Do reach out to the Google Ads API support team for any queries related to the API.
     
    This message is in relation to case "ref:!00D1U01174p.!5004Q02ryZEv:ref"

    Thanks,
     
    Google Logo Google Ads API Team


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