How to get a response from Google on trademark violation

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ritu.pag...@gmail.com

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Mar 10, 2014, 8:11:22 AM3/10/14
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This is in regard to a trademark infringement by http://www.theinstaserv.com/ of a protected term and Design by the name ‘Pagetraffic’, using the term ‘Pagetraffic Alternative’ to pull traffic. Following are the Trademark Details:

TRADEMARK DETAILS

 

1. Pagetraffic United States Word Yes 3844111

2. Pagetraffic India Word & Design Yes 2592989

 

The violator in question has been blatantly abusing the protected term in Google AdWords Text Ads for the last two months. I reported the issue to Google AdWords but no help forthcoming as yet. Despite several email exchanges with Google, we have not received any response/message in this regard. This is causing revenue loss from Advertising in Google. The petty excuse Google cites in its revert is that ‘pagetraffic’ is a general English word which anyone is entitled to use in ad copies. This is baffling really as there is no such term as ‘pagetraffic’ in any English dictionary, however. The use is clearly intentional. This is a live example of Google trying to use its clout when it comes to search marketing. Surely, there have to be a way, else the days of online anarchy are nigh. Many have suffered from this plight and I am not the last one for sure. Please help me in fighting for at least what is my right 

The Ad copy of one of the Ads in PPC Ad reads ‘Pagetraffic Alternative (see screenshot at the left) which is clearly misleading and amounts to coercion applied to extract monetary mileage at the expense of our market share. I really want to put an end to this imbroglio at the earliest. Any suggestion to settle the issue would be greatly appreciated.


Thanks in advance



Josh Radcliff (AdWords API Team)

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Mar 10, 2014, 10:50:30 AM3/10/14
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Hi,

As my colleague mentioned in your previous post, please use this forum for AdWords API questions.  For assistance on non-API questions please post to the AdWords forum at https://www.en.adwords-community.com.

Regards,
Josh, AdWords API Team
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