Enhanced conversion "NEED ATTENTION" alert

[Linh Vũ]

Hi, we have recently set up enhanced conversion and it works nicely for a few days. we have checked many times and ensured to provide all the info that Google required.
 
However, we still received the alert. Is there any specific reason that may cause this problem, this alert doesn't show us exactly what happened for easier to understand the issue.
Here are some screenshots that we checked with GTM and the alert from GAds:

[Google Ads API Forum Advisor]

Hi,

Thank you for reaching out to the Google Ads API support team. 

Upon checking your conversion action IDs (6581673839, 6573071953), I could see that the conversion action status is showing as "No recent conversions". I would recommend you to kindly refer to this help center article "Conversion Tracking: Troubleshooting conversion tracking status" to troubleshoot your conversions based on your conversion action ID status. Could you kindly confirm if you are uploading conversions using Google Tag Manager or the Google Ads API? 

If you are using the Google Ads API, I would suggest you to refer to the Monitor offline data diagnostics documentation as it helps to find the overall health of the conversion upload processes. In order to investigate your issue further, kindly provide us with the complete API logs (request and response logs with request-id and request header) generated at your end to better assist you further.

If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag.

You can send the details via Reply privately to the author option, or direct private reply to this email.
 

This message is in relation to case "ref:!00D1U01174p.!5004Q02tIsx1:ref" (ADR-00233753)

Thanks,
 

Google Ads API Team