Cannot create client accounts in Test Manager Account because of no billing setup

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Dennis Yung

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Nov 20, 2019, 4:23:45 AM11/20/19
to AdWords API and Google Ads API Forum
Hi, 

I have created a Test Manager Account as described here. When I proceed to create client accounts, it failed on step two with this message: "There is no billing setup or you are not authorised to perform any operations in billing page. Please contact customer support for more information." However, from my understanding, test accounts do not require billing setup. I have double checked that the manager account I am using is in deed a test account, with the red label on top right. How can I overcome this problem?

Google Ads API Forum Advisor Prod

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Nov 20, 2019, 12:41:52 PM11/20/19
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Hi Dennis,

Thanks for reaching out. Your test customer account is already created. The test manager account by default is in closed status. If you click on the down arrow next to the test manager account number and on the drop-down list click on the three dots icon and select cancelled accounts. Then click on the Accounts tab on the left hand side you would be able to see all the test customer accounts including the one you just created under this test manager account. You could use the ManagedCustomerService.get() to retrieve the account hierarchy information which also includes all the cancelled accounts. This is a code example for you on how to use this service. Please let us know if you have any further questions.

Thanks and regards,
Xiaoming, Google Ads API Team



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