No response for developer token application

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Szymon Kowalczhyk

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Oct 13, 2023, 4:02:59 AM10/13/23
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We applied for google ad basic access developer token a week has past without any response 

Google Ads API Forum Advisor

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Oct 13, 2023, 4:19:06 AM10/13/23
to ads-api-compl...@google.com, szymonko...@gmail.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API access and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).
  • The type of access which you have requested for?
@Compliance team, please confirm if you are able to assist in the below access request.

Summary: The user has applied for API access with the below details.
  • Google Ads Manager Account (MCC) ID: requested
  • Cases ID: requested
  • Access type: Basic
Do reach out to the Google Ads API support team, for any queries related to the API.

 
This message is in relation to case "ref:_00D1U1174p._5004Q2pRLU5:ref"

Thanks,
 
Google Logo Google Ads API Team


Szymon Kowalczhyk

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Oct 16, 2023, 4:01:15 AM10/16/23
to Google Ads API and AdWords API Forum
here is my MCC ID : 919-972-5586
access type :Basic
don't have the case Id 

Faisal Hourani

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Oct 16, 2023, 4:30:24 AM10/16/23
to Google Ads API and AdWords API Forum
Same here, been a month and no response... what's going on?

Google Ads API Forum Advisor

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Oct 17, 2023, 10:06:32 AM10/17/23
to szymonko...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi Faisal,


Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API access and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:

Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated).
The type of access which you have requested for?
Google Ads Manager Account (MCC) ID

@Szymon Kowalczhyk: Thank you for providing the requested details.


Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist the above two users access requests.

Summary:

1. Faisal has applied for API access with the below details.
    • Google Ads Manager Account (MCC) ID: requested
    • Cases ID: requested
    • Access type: requested
    2. Szymon Kowalczhyk has applied for Basic access with the below details.
    • Google Ads Manager Account (MCC) ID: 919-972-5586
    • Cases ID: requested ( User mentioned that he doesn't have the Case ID)
    Do reach out to the Google Ads API support team, for any queries related to the API.

     
    This message is in relation to case "ref:!00D1U01174p.!5004Q02pRLU5:ref"


    Thanks,
     
    Google Logo Google Ads API Team


    Faisal Hourani

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    Oct 17, 2023, 8:44:55 PM10/17/23
    to Google Ads API and AdWords API Forum
    Hi,

    I don't have a case ID yet even though I applied twice on the Google Ads API support team

    And btw I can see many people like me here who are facing the same issue, what is going on with Google Ads API support team? why are they not moving forward?

    MCC ID:  571-793-5276

    Thank you

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