BudgetOrder. I was dropped from BudgetOrder whitelist

133 views
Skip to first unread message

artem.bik...@gmail.com

unread,
Jan 15, 2016, 10:35:00 AM1/15/16
to AdWords API Forum
Hello.
We have used BudgetOrderService for 2 months. But today we get error [NotWhitelistedError.CUSTOMER_NOT_WHITELISTED_FOR_API @ ; trigger:'Manager 6835091916 is not whitelisted under RESELLER or AGENCY']. We can create BudgetOrder from Adwords UI successfully.
What is the problem?

Anthony Madrigal

unread,
Jan 15, 2016, 12:44:54 PM1/15/16
to AdWords API Forum
Hello,

Just to clarify, were you previously whitelisted for the BudgetOrderService but are now getting an error saying you are no longer? You will need to contact your Google account manager in order to get back to being whitelisted.

Regards,
Anthony
AdWords API Team

artem.bik...@gmail.com

unread,
Jan 18, 2016, 12:55:04 AM1/18/16
to AdWords API Forum
Thanks you

пятница, 15 января 2016 г., 20:44:54 UTC+3 пользователь Anthony Madrigal написал:

artem.bik...@gmail.com

unread,
Jan 20, 2016, 7:55:46 AM1/20/16
to AdWords API Forum
Account manager said what this service don't allowed in Russia. Why?


пятница, 15 января 2016 г., 20:44:54 UTC+3 пользователь Anthony Madrigal написал:
Hello,

Anthony Madrigal

unread,
Jan 20, 2016, 12:15:56 PM1/20/16
to AdWords API Forum
Hello,

Unfortunately, our team does not have additional information on why this is the case. If you want to find out why, you will need to contact the AdWords billing team. 

artem.bik...@gmail.com

unread,
Jan 21, 2016, 12:39:11 AM1/21/16
to AdWords API Forum
It sounds great. How I can contact the AdWords billing team? Could you give me email or smth else?

среда, 20 января 2016 г., 20:15:56 UTC+3 пользователь Anthony Madrigal написал:

artem.bik...@gmail.com

unread,
Jan 25, 2016, 1:03:05 AM1/25/16
to AdWords API Forum
Hello.
How I can contact with the AdWords billing team? 
I communicated with adwords support specialists and they known nothing about api and can't help me.

среда, 20 января 2016 г., 20:15:56 UTC+3 пользователь Anthony Madrigal написал:
Reply all
Reply to author
Forward
0 new messages