Hi Mariam,
Thank you for reaching out to Google Ads API support. Thank you for the picture, there is a heading 'Policy details' that gives me a hunch that if you tried the same thing in the Ads UI you will get the same results. If I am correct in my assumptions I suggest you reach out to our
product support team for further assistance. The Ads API can only be a conduit to the Ads Product as expressed in the Ads UI, what doesn't work in the UI won't work in the API.
If there is a difference between what the APi and UI does, could you send us a 'DEBUG' log level request and response log of raw API communications of the error, combined with an uncropped, full screen screenshot of the UI showing the difference?
The request and response appears similar to the
JSON Mappings in our REST documentation with additional headers and information such as
request Id. Here are logging instructions for our
Java,
.NET,
PHP,
Python,
Ruby and
Perl Ads API Client Libraries.
If you are using our
REST interface then the full multi line curl command line is a request log and adding curl command line option '-i' will also generate a response log.
You may send the requested information via "Reply to author" or via
googleadsa...@google.com with a link to this forum post added to the new thread.
Regards,
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| Aryeh |
| Google Ads API Team |
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