Promotion Extensions Editing

[Roman Bondarenko]

Hello, team! 

I would like to ask for a help or report a bug. 

So here is a situation. 

Firstly: I send a request to create a Promotion extension with such payload: "payload1.py" which transforms to request to your API which is in "request1.txt" and I receive response which is in "response1.txt" file. Everything goes well and extension is  successfully created! As you may noticed it has money moneyAmountOff discount, not percent. 

But then I want to change it's discount to percent and send payload which is in "payload2.py" which cast to "request2.txt" and receive response from API "response2.txt"...

It says - 

ExtensionSettingError.PROMOTION_CANNOT_SET_PERCENT_OFF_AND_MONEY_AMOUNT_OFF. 

So there is no possibility to change discount to percentOff from moneyAmountOff? Or am I missing something? ( On your platform there is such opportunity )

Also you might noticed that in "request2.py" missing any data that I dropped to None moneyAmountOff field, so it might be the reason why API still considering I am using that value... 

Well, I hope that's enough info...

Thank you and have a nice day!

[Google Ads API Forum Advisor Prod]

Hi Roman,

We will look into this and see if there is an issue on our side.

Regards,
Anthony
Google Ads API Team

Anthony Google Ads API Team

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[Google Ads API Forum Advisor Prod]

Hi Roman,

I am not sure if you already got the chance to check the dedicated guide just yet but there is a section about how to update ad extensions that could help.

I took a look at the requests you provided and wanted to clarify a few things about the second request:

• The ADD operator is used instead of SET
• The feed item ID is not the same as the one returned by the first request

Thanks,
Pierrick - Google Ads API Team

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[Roman Bondarenko]

Hello! 

Firstly, I want to point that in link which you left in your response there is a banner which says: 

"Note: You can use either the ADD or SET operator here, since the two operators are equivalent in extension setting services." 

And I did try with SET operation but result was the same... So issue is not about ADD or SET, I believe... 

About different feed_item_id ... that is my bad, because I copied wrong extension item. New attach where you can see the same flow. 

Thanks for helping!

[Google Ads API Forum Advisor Prod]

Hi Roman,

Thank you for the feedback and clarifications. I was able to reproduce the issue and to fix it by setting the field "percentOff" to "-1" instead of "None".

Could you give it a try on your side?

[Roman Bondarenko]

Hello! 

Thank you for help) Yes, that is a solution ) 

But there is another issue ... When I create promotion extension with promotionCode field which holds some value but after that I decided that want have discount not on promotion code but with ordersOverAmount, I could not update this anymore and always receive ExtensionSettingError.PROMOTION_CANNOT_SET_PROMOTION_CODE_AND_ORDERS_OVER_AMOUNT. This is basically the same scenario and there is no way to drop promotionCode value as it's a simple xsd:string type, I did try to set it to None but it did not help ... Also I did not find any answers in documentation... 

Hope you can help with this as well.

Thank you one more time! 

[Google Ads API Forum Advisor Prod]

Hi Roman,

I was able to reproduce this second issue and to fix it by setting the field "promotionCode" to "" (an empty string) instead of "None".

[Roman Bondarenko]

Hi! 

Yes, it worked for me too! 

Thanks a lot!