Cannot create a campaign - Changes failed to save

35 views
Skip to first unread message

Aldis Bokmelders

unread,
May 15, 2024, 11:40:13 AM5/15/24
to Google Ads API and AdWords API Forum

I’m trying to create a new search campaign  on Google Ads and everything seems fine until I’am in review step it doesn't let me publish and a „Changes failed to save" error appears without a proper context or explanation. I cleared the browser cash and cookies, resized the images, optimized the titles and descriptions so I did everything I though it causes the problem. The optimization score is 90%+. I have already published search campaigns before with no issues, so this is not the first time for me but this is the first time I get this issue. My internet browser is Google Chrome 124.0.6367.158. Thank you in advance for your assistance!

Google Ads API Forum Advisor

unread,
May 16, 2024, 12:40:52 AM5/16/24
to aldis.bo...@gmail.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

Could you please confirm whether you are trying to create the search campaign using the Google Ads API or the Google Ads UI? Also, provide us with the uncropped UI screenshot showing the error.

If it's API, provide us with complete API logs (request and response with request-id and request header) generated at your developer end. If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides Java.NetPHPPythonRuby or Perl to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag.

You can send the details via Reply privately to the author option, or direct private reply to this email.

 
This message is in relation to case "ref:!00D1U01174p.!5004Q02tIzMt:ref" (ADR-00235171)

Thanks,
 
Google Logo Google Ads API Team


Reply all
Reply to author
Forward
0 new messages