Account Suspension / Suspicious payment

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Eric Berkman

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Mar 10, 2022, 6:57:39 AM3/10/22

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Hi. Has anyone had this issue? "Your account is suspendedWe've detected suspicious payments in your account."

I uploaded a lot of campaigns a few days ago, posted from editor to adwords and then gog this message. I appealed, and the response I got was boilerplate language saying what the policy was. BUT, there was nothing specific about WHAT I've done to get my account suspended or what the remedy is. I called google and it immediately gives me a "your account has been suspended" message and it then hangs up. I'm literally at a dead end.

I was thinking I'd create a new account with a different email address, but I assume google will know that it's still me.

Any thoughts / suggestions to remedy would be most appreciated.

Thanks

Eric

Google Ads API Forum Advisor

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Mar 10, 2022, 1:22:47 PM3/10/22

to ericbe...@gmail.com, adwor...@googlegroups.com

Hi Eric,

Thank you for reaching out to the Google Ads API support team.

We provide assistance to issues/concerns related to the AdWords API / Google Ads API. Can you confirm if this error occurs in the UI? If yes, we would recommend you please reach out to the product support team via clicking on contact us option, as the error is found in the UI.

Thanks,

Nirmita
Google Ads API Team