get_campaigns.py occur api unexpected internal api error

[박형철]

i run get_campaigns.py then, ERROR:suds.client:<suds.sax.dovument.Document instance at 0x10c674e68 

WARNING:googleads.common:Response summary - {'operations': 1, 'methodName': get, 'faultMessage': u'[InternalApiError.UNEXPECTE_INTERNAL_API_ERROR 

@ com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro], 'isFault': True,

 'requestId': 00055be33cd457300a62df1596091e9a, 'responseTime': 129, 'serviceName': CampaignService}

my requestId : 00055be33cd457300a62df1596091e9a

i used this code 

https://github.com/googleads/googleads-python-lib/blob/master/examples/adwords/v201708/basic_operations/get_campaigns.py

and i saw this document

https://developers.google.com/adwords/api/docs/common-errors?csw=1#InternalApiError

but i can't this problem and i used basic level developer token

this error occur in get_campaigns.py 56 lines   

page = campaign_service.get(selector)

how can i solve this problem?

help me please 

[Shwetha Vastrad (AdWords API Team)]

Hi,

An InternalApiError may occur due to a temporary resource related issues in the AdWords API server. Could you retry the request and let me know if this error occurs again? If this error persists, please enable logging by following the instructions provided here and send over the SOAP request and response logs. Please use Reply privately to author when responding.

Regards,
Shwetha, AdWords API Team.

[박형철]

I send privately message to you
How can you reply my privately message for me? Email? Or add comment in this post? Let me teach your response method.

If you send privately message to me,
I dont know how to check message box

How to check your privately response message?

Thank you

[Shwetha Vastrad (AdWords API Team)]

Hi, 

I did receive the information you sent in the private message and I responded back. If you haven't received my response, we can continue the discussion on this forum thread itself. I had asked for these details: 

• MCC Id which owns the test access developer token.
• MCC Id which owns the basic access developer token.
• Email addresses used to generate the refresh token for the test account and the production account.

Please use Reply privately to author when sending confidential information on the group, particularly developer tokens, logins, passwords, etc.

[박형철]

Hi

i did receive your response and i responded back. please check my response.

if you send to privately message to me, please post simple message for notice in this thread.

i can check your privately message in gmail :) thx   

[Josh Radcliff (AdWords API Team)]

Hi,

I saw the underlying error for that request in our logs, and it appears to be a temporary problem. I also retried your request just now and it completed successfully.

Could you try your request again and let me know if you still encounter issues?

Thanks,

Josh, AdWords API Team

[Hyungchul Park]

Hi

i still encounter same issues

i think this problem is not temporary issue. may functionality issue or developer token issue. 

if this problem temporary issue, why i encounter this issue for a week? 

because of this problem, i can't develop at company 

please digging this problem. 

i send SOAP request and response to you using privately message 

please check my privately message. and notice to me about this problem. 

 

 

[Josh Radcliff (AdWords API Team)]

Hi,

Thanks for sending over the update privately. I was just able to reproduce the issue, and as you suspected, it does seem to be related to the specific developer token. I don't see any issues with how that developer token is configured, however, so I have filed an issue with the appropriate engineers. I will let you know as soon as I have an update from them.

Best regards,

Josh, AdWords API Team

[Hyungchul Park]

Hi, 

okay, i understand what you say.

i waiting for your message 

please responded back to this post 

Thank you!