QuotaCheckError.TERMS_AND_CONDITIONS_NOT_SIGNED after accepting TC for the new Google Ads API V1

[Sergei Kim]

Dear AdWords Team,

At the moment all our production requests (old api v201809) are failing due to QuotaCheckError.TERMS_AND_CONDITIONS_NOT_SIGNED. This happened after new TC was accepted (https://ads-developers.googleblog.com/2019/03/upgrade-to-new-google-ads-api-to-get.html).

How can we fix this? The problem has HIGH priority because all our customers can't use Google AdWords integration.

Thanks,

Sergei Kim

CoMagic

[googleadsapi...@google.com]

Hello Sergei, 

Thank you for reporting this. I have passed on this information to the Engineering team and our team is investigating this. I will keep you posted on the updates.

Regards,

Bharani, AdWords API Team

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[Sergei Kim]

Hi Bharani,

Do you have any updates? In 2 hours our system will start massive sync of all objects and we are forced to decide to cancel or not this operation.

Thanks

[googleadsapi...@google.com]

Hello Sergei, 

Our team is considering this as a priority and investigating this. I will keep you posted on this thread on any further updates.

Thanks,

Bharani, AdWords API Team

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[Kevin Nguyen]

Hi Bharani,

This sounds like a super serious issue. Please update the blog post so other people are not effected by this as well. Our team is lucky that we did not even see the term and condition to accept.

[googleadsapi...@google.com]

Hello,

This issue has been resolved now. Could you please try the API requests again and let us know if you're still having an issue?

[Sergei Kim]

Yes, now all apis are ok. But our production service was broken for more than 10 hours.

чт, 7 марта 2019 г. в 19:42, googleadsapi-forumadvisor via AdWords API and Google Ads API Forum <adwor...@googlegroups.com>:

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[googleadsapi...@google.com]

Hello Sergei, 

We understand the inconvenience caused. If you do observe the issue again, please let us know and we will be happy to take a look.

Thanks,

Bharani, AdWords API Team

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Also find us on our blog and discussion group:
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    https://developers.google.com/adwords/api/community/
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On 03/07/19 12:13:36 srg...@gmail.com wrote:

Yes, now all apis are ok. But our production service was broken for more than 10 hours.

чт, 7 марта 2019 г. в 19:42, googleadsapi-forumadvisor via AdWords API and Google Ads API Forum <adwor...@googlegroups.com>:

Hello,

This issue has been resolved now. Could you please try the API requests again and let us know if you're still having an issue?

Thanks,

Bharani, AdWords API Team

=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
    http://googleadsdeveloper.blogspot.com/search/label/adwords_api
    https://developers.google.com/adwords/api/community/
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