I DID NOT RECEIVE THE DEVELOPER TOKEN FOR THREE WEEKS

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Candela Vaccari

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Jan 23, 2024, 1:07:49 PM1/23/24
to Google Ads API and AdWords API Forum
Hello, I still don't get a response from the developer token of the google ads account ID: 972-025-3246 with Basic User permissions

Google Ads API Forum Advisor

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Jan 23, 2024, 1:18:36 PM1/23/24
to consult...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that your issue is that you applied for API - Basic Access, but you have not received any response. Since the access requests are handled by the Google Ads API Compliance team, we are transferring the case to the Ads API Compliance team. Can you kindly provide the following information for the compliance team to further assist you with your concern:
  • Case ID generated from the compliance team in the format 0-0###########0 (if there is any generated)
@Compliance team, please confirm if you are able to assist in the below access request.
Summary: The user has applied for API access with the below details.
  • Google Ads Manager Account (MCC) ID: requested
  • Cases ID: requested
  • Access type: Basic Access
Do reach out to the Google Ads API support team, for any queries related to the API. You can send the details via Reply privately to the author option, or direct private reply to this email.
 
This message is in relation to case "ref:!00D1U01174p.!5004Q02rYFxu:ref"

Thanks,
 
Google Logo Google Ads API Team

 

Candela Vaccari

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Jan 24, 2024, 9:03:08 AM1/24/24
to Google Ads API and AdWords API Forum
Hello, I am sending you the information I have. They did not give me the case ID when I finished sending the form nor did they send it to me by email.


ads account ID: 972-025-3246
Access type: Basic Access

Google Ads API Forum Advisor

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Jan 24, 2024, 9:31:23 AM1/24/24
to consult...@gmail.com, ads-api-compl...@google.com, adwor...@googlegroups.com
Hi,

Thank you for providing the additional information.


@Compliance team, please confirm if you are able to assist in the below access request.

Summary:

The user has applied for the Basic access with the below details.
  • Google Ads Manager Account (MCC) ID: 972-025-3246
  • Case ID: User says that they didn't get Case ID
Do reach out to the Google Ads API support team for any queries related to the API.
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