The caller does not have permission

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sumanth reddy

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Dec 27, 2021, 11:19:03 PM12/27/21

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Hi Team,

I am trying to fetch customer details using GAQL.

I am unable to fetch few customer details and i am receiving the response as below

"message": "The caller does not have permission",
"status": "PERMISSION_DENIED",

Please help how can i solve this issue.

Thanks
Sumanth

Google Ads API Forum Advisor

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Dec 28, 2021, 2:24:07 AM12/28/21

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Hi Sumanth,

Thanks for reaching out to us.

Could you provide us with the complete request and response logs with the request-id generated when you received the PERMISSION_DENIED error, so our team can better check?

If you haven't yet, logging can be enabled by navigating to the Client libraries > Your client library (ex. Java) > Logging documentation, which you can access from this link. You may then send the requested information via the Reply privately to author option. If this option is not available, you may send the details directly to our googleadsa...@google.com alias instead.

Regards,

Yasar
Google Ads API Team