no responses for basic access since more than 1 month [7-4060000037687] , [[6-0626000037812]]

[A Bo]

Hi!

We have not received any response or update from Google at all regarding the Google Ads API Token Application. It's been over 1 month since we've applied for the first Google Ads Token Basic Access. I've opened several support tickets with Google and called their support with no luck on any updates at all. 

Our team can't work on our product until this gets approved. Is there any way I can get a status update on this process? I have not received any email updates from support or the application itself and we want lunch our product ASAP and we finished integrated will all platforms now just google remaining 

I've also double checked our email and confirmed that it is the same one listed in API contact email. I've checked spam too with no luck. 

It is very urgent that we get a response from Google ASAP.

Please let me know.

Thank you!